Welcome to the most human‑like AI support

Powered by OranaCX's bespoke hybrid of Generative + Agentic AI, our virtual agents talk like humans, resolve queries instantly, and securely complete actions in real‑time.

Inside the Orana AI Engine

Four pillars that convert cutting‑edge AI into measurable CX gains.

Purpose‑Built Platform

Secure, modular micro‑services engineered for contact‑centre workloads and elastic peak‑day scaling.

Hybrid Gen + Agentic AI

LLMs guide natural conversation; deterministic chains perform policy‑safe transactions for compliant outcomes.

AI that Takes Action

OAuth connectors read & write to CRMs, order systems and knowledge bases without exposing sensitive data.

Continuous Learning

Every interaction feeds a feedback loop that nudges private models toward higher empathy, accuracy and CSAT.

Benefits at a Glance

Customer Experience

Empathetic Support

Warm, human‑like conversation—never robotic.

Ultra‑Accurate

Hybrid QA beats human error rates.

Instant Speed

Resolutions in seconds—no queues.

Business

Cost Efficiency

Lower support spend without quality loss.

Customer Delight

Fast, friendly outcomes boost NPS.

Easy Integration

REST & GraphQL APIs connect in days.

Operations

Action Automation

Executes CRM and ERP tasks end‑to‑end.

Smart Routing

Edge cases escalated with full context.

Realtime Insights

Live dashboards & supervisor intervention.

Live Demos

Retail Support Bot

Track orders, initiate returns & answer product FAQs.

Utilities Billing Bot

Handle billing & outage queries with empathy and precision.